HoduSoft

  If you are considering getting an IP PBX system , then you might be wondering which one to choose—single tenant or multi-tenant IPPBX system. Don’t worry, we got you covered. In this article, we discuss the difference between single and multi-tenant IP PBX systems and which one is the best for your business. Read on to gain valuable insights.   Single tenant IP PBX system In a single-tenant IP PBX system, only one user is served by a single instance of the software and its supporting infrastructure. In the system, the software application, database, and server are isolated and separated.   To understand it better, let’s take the analogy of renting a house. A single-tenant IP PBX system is just like a house that’s let to a tenant who will stay all alone and use all the available amenities all by themselves.   Multi-tenant IPPBX system In a multi-tenant IPPBX system , multiple customers are served by a single instance of the software and its supporting infrastructur...

  If you own a contact center, or a business that deals with a large volume of calls, then the right multi-tenant IPPBX software can work like a charm for your venture. A scalable, affordable, and trustworthy multi-tenant IPPBX system can herald a massive change for your business and play a huge role in its success.   But, the onus lies on you to choose the right multi-tenant IPPBX system. If you are looking for the best PBX phone system, read on to know the five effective tips to select the best multi-tenant IPPBX software.   Decide the key features you want your multi-tenant IPPBX system to have   To select the right multi-tenant IPPBX software for your business, you must first decide the necessary features you want in it. Here are some key features that the best multi-tenant IPPBX software must have:   Audio conferencing: This feature enables users to schedule and host conferences, record them, and mute and unmute participants.   Call queues: T...