Enhance Scalability for MSPs Using HoduCC Cloud-Based Call Center Software
Do you know? An average Managed Service Provider (MSP) serves around 122 clients. Yes! As per the findings of a recent study , that's the number! So, if you are starting out with an MSP, you need to keep this in mind that your clients are going to increase with time. And you need to have the required bandwidth to handle their calls and provide excellent service to them. You need to make sure that you provide seamless communication across all channels in a cost-efficient manner. HoduCC, a cloud-based call center software , is one such solution engineered to enhance scalability for MSPs. This article lists how HoduCC cloud-based call center software can help MSPs enhance their scalability. There are many things that makes HoduCC cloud-based call center software a game-changer for MSPs: 1. Enhanced Scalability A new MSP, which has just started its operations, will serve many clients over time. If things go right, it can have over a hundred clients at any point of time. And to be ab...