Build Robust IP Telephony Network With Cloud-Based Multi-Tenant PBX System


Nowadays, several businesses are choosing multi-tenant PBX software due to the assorted benefits offered by this system. The digital revolution has given rise to many new technologies like cloud-based technologies. The cloud-based multi-tenant PBX system is one of the best tools for businesses large and small. Since the emergence of this system, many companies can enjoy the benefits of VoIP at an extremely affordable cost. Some of the key benefits that businesses get by implementing a cloud PBX system include:

  • Cost reductions in long-distance and international call costs. It also reduces various operational costs.
  • Ensures secure and reliable communications with measures like encryption, secure VPN connections, and device authentication.
  • Allow users to access various software features from their mobile smart devices.
  • Provide excellent support for effective collaborative working.
  • A Cloud-based PBX system is highly flexible and scalable. Users just need to pay for the bandwidth and seats that they use. Besides, they can add new features, lines, and configurations as and when required. 
  • No physical hardware is required, which means more cost savings in both capital and recurrent costs.
  • Allows businesses to upgrade their business profile by establishing a Unified Communications (UC) strategy.  This strategy can be integrated with different communications methods that are used to interact internally and externally.

How Multi-Tenant PBX Software Works?

A multi-tenant PBX is an IP telephony system that offers multi-tenancy under one server. It means that each tenant is divided into virtual partitions, each comprising tenant’s information, configuration settings, as well as customized settings. With multi-tenant PBX, users need not set up a different port for each tenant or install a separate IP-PBX onto a virtual platform. They just require a single server to host as many tenants as they need. 

The service providers usually have access to the system administrator’s interface. They can use this interface to create and modify tenants and their specific settings, customize the system settings, establish call routes, and more. Similarly, a user interface is also available for the tenant’s administrator and all their users. These administrators can easily create and modify users, create a customized call flow, set up conference rooms, and assign the IP PBX features to the users as per their requirements. 

In a nutshell, it would be correct to say that a multi-tenant PBX system is the ultimate solution for business communication. If you haven’t tried multi-tenant PBX software yet, try implementing an IP telephony system today and you will surely notice the instantons growth of your business. 

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