What You Should Know About Hosted PBX Software in 2020 and How These Features Are Indispensable


The way you do business keeps changing and if you want to stay ahead, be agile, adapt What You Should Know About Hosted PBX Software in 2020 and How These Features Are Indispensable

The way you do business keeps changing and if you want to stay ahead, be agile, adapt and change. If a particular location offers advantage, do not hesitate to shift. Given that you can carry your office in your laptop, in a manner of speaking, it is not difficult to do. One important aspect of business is communications. Here too, it pays to be agile and pick communication systems that fit your business, prove to be low cost and yet give you enterprise grade features. Do not let wired PBX keep you bogged down! Switch to hosted PBX software for 2020. You can carry your office with you, wherever you go and not be deprived of communications when you have PBX software in your hand.

Hosted for quick relocation
Success comes to those who see opportunities and grab them at an opportune time. If you find it expedient to shift location then you can do so with hosted PBX going with you wherever you go. Your communication channel remains open regardless of wherever you are located. Today it may be San Francisco and the next month it may be Dubai. With everything in the cloud, all you need is your smartphone or laptop with microphone and headphone set to stay in touch and be available.

Hosted unified communication
It is not just communications but unified one in which you have everything including social media to chat to fax and email in a unified interface. Access and use these channels through your smartphone or laptop, wherever you are. That is the beauty of hosted PBX solutions. You are always available and that improves your business bottom-line. Being available on any channel is great, especially when you target youth demographic, which is the trend for 2020 and beyond.

Hosted is green
Visualize a standard IP PBX system in your office. There are equipments and wires that take up space and consume power. It is definitely not green. Think of hosted systems for communications. Your office is clean, compact, devoid of unseemly wires running all over the place and power efficient too. People are wearing eco-friendly materials and thinking more on these lines for business too so go green and use hosted IP PBX.

AI smart, not dumb
The dumb are likely to end up in the dustbin and so is the dumb IP PBX. For 2020 and beyond set your sights on smarts on IP PBX software. You want a system that knows where you are, who wants to talk with you and on which channel. You want IP PBX that has AI powered IVR and intelligent call transfers and find me/follow me. You want WebRTC because if you don’t have it you find video and audio chats cumbersome and people are likely to consider you a bit dumb. It would be a bit dumb to pay a lot for the software when you can simply pay only for usage. That is hosted PBX communication for the smart businessmen of 2020.


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