What is the Role of Conferencing Software in IT Hubs


The IT industry works a bit differently as anyone in IT know. There may be in-house staff for development. However, it is more the norm than an exception that IT companies have remote based workers and even hire dedicated developers or outsource parts of their projects to other IT companies in various locations. Complex projects may even have a project manager, software tester and QC in different location. The IT Company that has taken the project in hand serves as the IT hub and has the unenviable task of collaborating with everyone involved. That also includes the customer who must be kept informed about ongoing developments. The customer, in some cases, may be an IT company, with its team handling part of the project. This is where web conferencing software plays an important role in assisting speedy completion of projects even though these are distributed between teams in various locations. 



As a communication and work tool
There is nothing wrong with a phone but the trouble is you can only talk with one other person and communication is limited to audio. Step up to conferencing software and you have a whole new world of facile communication.
  • Take a scenario in which developers working on a project are scattered in different locations. With the conferencing software it is trivial for one developer to get in touch with another wherever he may be located. Talking is just one part. The web conferencing software permits sharing of documents, on-screen presentation and even video within video. In addition, it is possible to send a module of the work done so far by one developer to another for plugging into the project with explanations. 
  • During such chats it may be necessary to invite other developers working on the same project. With this conferencing tool you can do so with ease. 
  • The same concept may be extended to team collaboration with teams routinely meeting online to exchange work, chart progress and arrive at decisions. Speed is of the essence in IT projects completion and conferencing certainly helps boost productivity. 



Interacting with the customer 
Customers certainly like to be kept updated about progress of work. A simple email or a phone that work is in progress does not cut it. Your team of developers must be present in the conference with the customer and their team. They may pose questions and anyone in your team may answer. You may show exact status of work and get approval. Your customer and their team may view this and recommend changes. It is just as good as having an across-the-table conference but with none of the inconvenience of travel. You can take notes, make a recording of the conference and review it as can any member of your team. 



Hodusoft’s conferencing software with its inbuilt video is a great facilitator, particularly suitable for the distributed work environments so common in IT hubs. It forms the critical core of communications and work facilitation. 

Source:https://hodusoftsite.wordpress.com/2019/08/30/what-is-the-role-of-conferencing-software-in-it-hubs/

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