IP PBX Software for VoIP Service Providers To Generate More Revenues


When one talks about IP PBX the usual image that comes to mind is that of a busy corporate environment. However, IP PBX can be a revenue earner for VoIP service providers when done right. After all, it sits right over the VoIP technologies in use in service provider infrastructure.



The Hosted IP PBX Solution
Service providers can add yet another product to their service offerings in the form of IP PBX solutions for enterprise clients. This is possible when they have access to hosted IP PBX software. It can then turn into IP PBX as a service offering, scalable up or down according to loads. The vendor makes provision to handle bulk media streams that encompass audio, video and other media. Service providers do not have to worry about capex or upgrades.



Multi-tenant
When VoIP service providers offer IP PBX as a service then naturally they will want to keep each account separate and yet be able to control and manage all these through a unified dashboard. The ideal hosted multi-tenant IP PBX software, in this use case scenario is one in which the VoIP service provider can set permissions and grant or block features according to a client’s requirements and bill accordingly.



Multi-lingual
Apart from the technical features, what an end user needs is for the IP PBX solution to be in his native language and also have facility for other languages. In such scenarios a multi-lingual IP PBX helps VoIP service providers cater to the widest customer segment spread across various geographical regions.



Least cost routing
When one talks of IP PBX, call costs and international calls the cost can influence decisions. When VoIP service providers are able to offer most competitive prices, helped by the least cost routing features in the IP PBX Software, it will certainly help to rope in more customers across international boundaries or even within a country.



Billing and payment
As the number of customers grows for the IPPBX service, billing and payment can become difficult to handle but not when the hosted multi-tenant IPPBX includes a module for prepaid and postpaid billing, managing customer accounts and automatic invoicing. Service providers can set rates based on permitted features and volume of use or any other feature and then set up automatic payments to be made by users. Integrated CRM and analytics makes it even better to deliver a superior customer experience.



Value added services
Business users expect a bare minimum from IP PBX that they receive in a package but when VoIP service providers can offer enhancements such as video and audio conferencing, there is value addition.



Get the ready to go hosted multi-tenant IPPBX and your VOIP business is all set to generate more profits.

Source: https://hodusoftsite.wordpress.com/2019/04/30/ip-pbx-software-for-voip-service-providers-to-generate-more-revenues/

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