IP PBX Software With the Latest Technologies and Multi-tenancy for VoIP Service Providers


VoIP service providers can add yet another revenue stream to their service offering by putting in place hosted multi-tenant IP PBX software that includes latest bells and whistles. It becomes easy to offer IP PBX as a service and rope in more business clients who would otherwise consider their own dedicated IP PBX. 



Enterprise class 
Once implemented the enterprise grade multi-tenant IP PBX software lets VoIP service providers serve everyone from single users to business users, large enterprises with their own sub-branches and hospitality industry. At one stroke their clients get the benefit of the most modern telephony system that even includes conferencing, IVR and mobility. Service providers can serve just about any user in any region using the software’s multi-lingual feature. These are on top of call features like phonebook, speed dial, recording, DND, call forwarding with rules, fax-email-fax, find me/follow me and call screening among others. The software with its user management, vendor management, gateway management and distinctive channels for each user makes it ideal for being offered as a service at a low cost with no upfront investment in hardware or software. Service providers can offer PBXaaS direct to businesses and through vendors through its reseller module, each being able to set rates and permissions. The icing on the cake is WebRTC inclusion for video and audio chats and conferences. From the service provider to the end user, no one has to bother with maintenance since it is a hosted solution. It is easy to provide services almost immediately and do that in selective fashion according to an end user’s requirements. 



Monitoring and managing 
The multi-tenant IP PBX with its inbuilt features permits keeping track of usage patterns down to the individual level within sub-tenant levels and resellers too can monitor and manage customers with ease. Billing and payments become easier whether it is for prepaid or postpaid customers and such customers can make use of integrated payment gateway to settle payments. Real time analytics gives instantaneous view at various levels such as administrator, tenant and even extensions. Integrate the IP PBX with CRM and it becomes easier to monitor, bill and manage customers. 



Think of a system that permits you to set up unlimited tenants, handle over 1000 concurrent calls over 10000 extensions and customization to suit your operations and you have a winner on your hands. Enjoy the option of on-premise installation or monthly subscription and there is no reason to not add it to your service offering. 

Source: https://hodusoftsite.wordpress.com/2020/01/07/ip-pbx-software-with-the-latest-technologies-and-multi-tenancy-for-voip-service-providers/

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